Windows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn more
Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
Windows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn more
Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for Search instead for Did you mean: Guidelines If you are having hardware issues with your computer, please, Click here for more information.Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
01-21-2018 01:47 AM
HP Recommended Product: HP ENVY 15m-bp100 x360 Convertible PC Operating System: Microsoft Windows 10 (64-bit)After upgrading windows 10 to Fall Creator Update version 1709, my audio drivers are not working. There is no sound and sound icon is blinking like having troubling. When I use troubleshoot , it shows that no sound device is plugged. I tried to reinstall derivers but HP Recovery Manager shows that the feature has disabled in this version of windows 10. I don't know how to fix it. So Help Please!
My Device is HP Envy 15-bp100 x360
01-21-2018 06:13 PM
HP RecommendedThis is the html file for that update. It lists many different models it is compatible on:
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
01-21-2018 02:05 AM
HP RecommendedThere should be an update for HP Recovery Manager on your driver page. Unfortunately the HP site is giving me problems tonight and I can't get to your driver page. Will try again tomorrow if nobody else jumps in to help
Or you can try to reach it. Get your Product Number to search since it is more accurate than model number. Easiest way to get that info- minimize all open windows so you can see your desktop screen. Next hold the fn key and press esc key.
Once you have the info, use the button at top of this page titled "Support", click "Software and Drivers" from the menu. On the next page click "Personal Computing", next page enter your Product Number. After entering click 'Find' button. On the next page be sure correct OS is selected-if not click Change to edit .A list will populate with drivers/software.
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***